The Charter Oak Certificate for Professional Excellence (Tracker )

Ideal for: support staff, new hires, sessional employees, staff looking to get started in training, etc.

Focus: The focus of this certificate is to enhance the critical skills necessary for CGA professionals. The primary focus of this certificate is in the professional development skill set.

Active Participation in:

2 Classes

Specialized Skills

4 Classes

Professional Developmet

1 Class

Personal Developmet

1 Class

Communication

The Prudence Crandall Certificate for Personal Development (Tracker ) 

Ideal for: individuals at all levels looking to grow and expand their personal development and communication skills.

Focus: The focus of this certificate is personal growth. You have the opportunity to choose from a variety of classes in the personal development and communication skill sets, as well as one from the leadership set, that best meets your individual need for personal improvement.

Active Participation in:

1 Class

Leadership

4 Classes

Personal Developmet

3 Classes

Communication

The Gilded Dome Certificate for Capitol Enrichment (Tracker ) 

Ideal for: Committee Clerks, Legislative Aides, individuals looking for a sample of classes across a wide range of the Skill Sets.

Focus: The most well rounded of the certificate programs, the focus of this certificate is exposure and application of the classes that are most pertinent to your individual growth, development and productivity across five of the six skill sets.

Active Participation in:

2 Classes

Specialized Skills

2 Classes

Professional Developmet

2 Classes

Personal Developmet

1 Class

Communication

1 Class

Leadership

The 8-Pointed Star Communicator Certificate  (Tracker ) 

Ideal for: individuals at all levels who want to prioritize their communication effectiveness and, ultimately, their capacity to lead themselves and others.

Focus: Every individual’s effectiveness hinges on their ability to communicate.  This certificate places a heavy focus on developing those skills and the impact they have on your personal development.

Active Participation in:

3 Classes

Personal Developmet

5 Classes

Communication

The Eagle Certificate for Presentation Skills (Tracker ) 

Ideal for: beginners looking for a safe environment to learn and practice public speaking or experienced speakers who want to brush up on their skills.

Focus: The focus of this certificate is solely on the techniques and practices of public speaking.

Active Participation in: The Presentation Skills Series (Three consecutive classes culminating in a presentation.)

3 Presentation Classes

Communication

The Fundamental Orders Certificate for Management Development (Tracker ) 

Ideal for: individuals who supervise others or those looking to make a transition to a supervisory role.

Focus: Supervisors play a critical role in executing certain human resources functions. The concentration of this certificate is on providing knowledge in that area and answering questions that will help supervisors to manage their teams fairly and consistently.

Active Participation in:

1 Class

Communication

1 Class

Personal Developmet

1 Class

Leadership

1 Class

Essential Skills

4 Classes

Management

The Nathan Hale Certificate for Leadership Development (Tracker ) 

Ideal for: both formal and informal leaders.

Focus: This certificate places a heavy concentration on demonstrating leadership skills regardless of your title or position.

Active Participation in:

1 Class

Communication

4 Classes

Leadership

2 Classes

Essential Skills

1 Class

Management

The Genius of Connecticut Certificate for Leadership Mastery (Tracker ) 

Ideal for: individuals who have already completed the Leadership Development Certificate.

Focus: This advanced level leadership certificate helps transition the leader from learning to leading. Participants brush up on their skills in several skill sets and then actively initiate a process for feedback and lead a discussion relevant to one of the six skill sets.

Active Participation in: Learning Partner Program

1 Class

Management

1 Class

Leadership

1 Class

Communication

1 Class

Personal Development

2 Classes

Essential Skills

1 Project

Leadership Mastery Project (LMP)

1 Project

Learning Partner Program

The Spirit of Victory Certificate for Spanish Beginners (Tracker ) 

Ideal for: Staff members who regularly interact with Spanish speaking public/constituents and plan to practice/complete assignments in between classes each week.

Focus: This series prepares participants to actively communicate in Spanish in the workplace.

Active Participation in: All six classes and assignments each week.

The Statue of Growth Certificate for Supervisory Excellence (Tracker )

Ideal for: current supervisors looking to expand their knowledge and enhance their confidence when supervising others.

Focus: This certificate places an emphasis on the skill sand knowledge it requires to successfully supervise others.

Active Participation in: 

1 Class

Leadership

1 Class

Management

1 Class

Essential Skills

5 Classes

Supervisory

Division of Classes Across Skill Sets

Below is a sample of classes offered by L&D. Topics change as needs develop.

 

Leadership

 

  • The Art & Science of Motivating and Influencing Others
  • The Basic Principles
  • Developing Your Influence from Anywhere in the Organization
  • Exploring Team Dynamics
  • Leading Empowering Conversations
  • Mindful Leadership
  • Supporting Motivation and Engagement in the Workplace
  • Values-Based Leadership

Management

 

  • Conducting Performance Appraisals: Best Practices for Lasting Success
  • Correcting Performance Problems
  • Interviewing Skills: Hiring the Right Candidate
  • Managing Up: Working In Alignment with Your Supervisor
  • Recruitment and Retention
  • Sticky Training: Teaching Adults in The Workplace So The Learning Sticks!
  • To Supervise or Not to Supervise
  • Thoughtful Delegation
  • Transitioning to Supervisor

Communication

 

  • Conflict Management
  • Confidently Worded
  • Creating A Culture of Positive Accountability
  • Critical Thinking: Breaking Out of the Box
  • Enhancing Communication with DiSC
  • How to Have Hard Conversations
  • Listening Skills
  • Media and Social Media Training
  • Negotiating Skills
  • The Power of Curiosity

Personal Developmet

 

  • Boosting EQ: How to Increase Our Emotional Intelligence
  • Growth Mindset
  • Managing Your Career
  • Receiving & Delivering Feedback
  • Strengths Finder 2.0
  • Unlocking Your Energy
  • Workplace Happiness: A Critical Success Factor
  • You Cannot Fail: Creating & Mastering Your Personal Goals
  • Navigating Change and Building Resilience
  • Self-Care – A Necessity

Professional Developmet

 

  • Getting Unstuck: Finding Options When Your Professional Path Feels Stalled
  • Interviewing Skills: Get That Job!
  • Meeting Constituents’ Needs
  • Modern Telephone Skills
  • Networking in Our New World
  • Providing Customer Service to Constituents with Mental Health Concerns
  • Time Mastery Habits for Success
  • Urgent and Important: Where to Start When Everything is A Priority
  • Winning Resumes: Write It So They Read It!
  • Writing for the Legislative Audience
  • Working Genius Assessment and Debrief

Specialized Skills

 

  • CT State Library Tour
  • Freedom of Information Act
  • Intern Prep: Best Practices for Rewarding Relationships
  • JF Report Writing
  • Learning Partner Program: Information Session
  • Legislative Basics
  • The Legislative Budget Process
  • Reasonable Accommodations for Members of the Public Who Have a Disability 
  • The Regulation Adoption Process
  • The Role of the Auditors of Public Accounts
  • Upping Your Research Game: How to Research Like a Librarian
  • Why Ethics Matter

 


Essential Skills

 

  • Cardiopulmonary Resuscitation (CPR)
  • Emergency Procedures
  • First Aid
  • Mental Health First Aid (MHFA)
  • Nutrition Fundamentals: Getting Back on Track
  • QPR (Question, Persuade, Refer) Gatekeeper Training for Suicide Prevention
  • Stop the Bleed
  • Today’s Technology: Making Smart Online Choices

Additional EAP and SCPD classes as added to the calendar.

 

Supervisory Skills

 

  • Everything DiSC Management
  • Holding Staff Accountable
  • Legally Managing Leaves
  • Neurodiversity-Informed Strategies for Supervisors

This is the only skill set where participants must be supervisors in order to attend.

New classes for the Supervisory Skill Set are updated as they are added to the calendar.

 


*Bolded courses are not facilitated by Molly McAllister.