Course List – Learning and Development

Reasonable Accommodations for Members of the Public Who Have a Disability

The Americans with Disabilities Act (ADA) of 1990 was enacted to ensure that all qualified individuals with disabilities enjoy the same opportunities that are available to persons without disabilities. This …

Legislative Basics

Learning how a bill becomes a law takes a lot more information than School House Rocks provided us in their catchy tune from the 1970s. Legislative Basics is a …

Emergency Procedures Training

The Emergency Procedures Training program is led by the State Capitol Police Department and provides lifesaving information about making quick, purposeful decisions in the event of a critical incident or …

Sexual Harassment Prevention

Sexual Harassment is illegal and is prohibited by the Connecticut Discriminatory Employment Practices Act (Section 46a-60(a)(8) of the Connecticut General Statutes) and Title VII of The Civil Rights Act of …

The Legislative Budget Process

This lively course offers an overview of how the state budget is created and adopted by the Connecticut legislature. Participants will walk through the processes of both the Appropriation …

Diversity Awareness Training

During the 1999 Legislative Session, Public Act 99-180, An Act Concerning Diversity Training for State Employees was passed. The act requires “each state agency that employs one or more …

Meeting Constituents’ Needs

The difference between good and great customer service. Constituents have a lot of needs and the staff that are on the frontline helping meet those needs know that they must …

JF Report Writing

Often what you write in your JF report may be the only information that a committee has to screen your bill. Accuracy of the information is key to the bill …

Understanding Domestic Violence

Public Act 22-82 added training and education related to domestic violence as a requirement for each state agency. The Connecticut Commission on Human Rights and Opportunities (CHRO) has put …

Stop the Bleed© is a life-saving training program that teaches individuals how to recognize and respond to severe, life-threatening bleeding. Participants learn how to quickly assess a situation, apply direct …

Workplace Violence Prevention: The Fundamentals of Safety and Security at The CGA

This training provides tools and skills employees need to handle conflict, anger, and aggression in the workplace. Topics covered during this class include: factors that contribute to workplace violence, signs …

Manager’s Guide to the EAP (Employee Assistance Program)

This short program will give supervisors a wonderful overview of the benefits available to them, and their staff, through the Employee Assistance Program (EAP). You’ll hear about how the EAP …

Mandatory Training Information

Diversity Awareness, Workplace Violence Prevention (WPVP), Sexual Harassment Prevention (SHP), and Understanding Domestic Violence are the four mandatory training topics for all CGA staff. To satisfy the required training, staff members …