Listening Skills
“You’re on mute. We can’t hear you.” Listening can be a challenge, even when your microphone is on and fully working. The distractions, both physical and mental, that have …
Read MoreLearning Partner Program (LPP): Information Session
LPP Returns for 2025! The Learning Partner Program (LPP) is a reciprocal mentoring program that breaks the traditional mentoring model to benefit everyone involved. It creates connections with people …
Read MoreEnhancing Communication with DiSC
Have you ever taken a class that altered the way you see everything? If not, this is the one! The DiSC Profile is a behavior assessment tool based on …
Read MoreSexual Harassment Prevention
Sexual Harassment is illegal and is prohibited by the Connecticut Discriminatory Employment Practices Act (Section 46a-60(a)(8) of the Connecticut General Statutes) and Title VII of The Civil Rights Act of …
Read MoreCreating A Culture of Positive Accountability
This workshop explores the idea of our offices as a culture that we create. Together we examine the observable signs of our culture and discuss ways to accentuate the positive. …
Read MoreWorkplace Violence Prevention: The Fundamentals of Safety and Security at The CGA
This training provides tools and skills employees need to handle conflict, anger, and aggression in the workplace. Topics covered during this class include: factors that contribute to workplace violence, signs …
Read MoreManaging Up: Working in Alignment with Your Supervisor
The relationship that you have with your supervisor is an important one. Whether you have worked with them for six months or six years, taking a step back to consider …
Read MoreUnderstanding Domestic Violence
Public Act 22-82 added training and education related to domestic violence as a requirement for each state agency. The Connecticut Commission on Human Rights and Opportunities (CHRO) has put …
Read MoreConducting Performance Appraisals: Best Practices for Lasting Success
Does the idea of closing the door and sitting down with your staff member to conduct an annual performance appraisal give you a pit in your stomach? You’re not alone. …
Read MoreGetting Unstuck: Finding Options When Your Professional Path Feels Stalled
Sometimes we all feel a little stuck. The plateau effect is a real thing and if you find yourself spinning your wheels at work and going nowhere, it may …
Read MoreMental Health First Aid
A two-day workshop: July 24 AND 31 Mental Health First Aid is an interactive course that presents an overview of mental illness and substance use disorders in the United States …
Read MoreManagement Mini: How to Give Effective Feedback
Feedback is a powerful tool managers can use to enhance the performance of their staff. In this management mini session, learn how to give effective feedback and why that’s so …
Read MoreMandatory Training Information
Diversity Awareness, Workplace Violence Prevention (WPVP), Sexual Harassment Prevention (SHP), and Understanding Domestic Violence are the four mandatory training topics for all CGA staff. To satisfy the required training, staff members …
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