Heartsaver® First Aid
Heartsaver® First Aid, an American Heart Association training class, is a video-based and instructor-led course that teaches participants critical skills to respond to and manage an emergency in the first …
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Heartsaver® First Aid, an American Heart Association training class, is a video-based and instructor-led course that teaches participants critical skills to respond to and manage an emergency in the first …
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Communicating with our customers/constituents is our top priority but when you don’t speak the same language, critical information may be lost. This series of classes will introduce staff to …
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Telephones may have changed over the years but the service we expect to receive when we make a call has not. In fact, we may have higher expectations (and …
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Cardiopulmonary Resuscitation / Automated External Defibrillators Heartsaver CPR /AED is a classroom, video-based, instructor-led course that teaches adult, child and infant CPR and AED use, as well as how to …
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You’ve gotten a CT State Library (CSL) library card, now what? Come to this session to learn about some of the resources available to you through the CSL’s web …
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Workshops 1, 2, and 3 Many positions in our organization involve staff members making formal and informal presentations to colleagues, the public, or legislators. The best way to fine-tune your …
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Heartsaver® CPR /AED and First Aid is a classroom, video-based, instructor-led course. It teaches adult, child, and infant CPR and AED use, how to relieve choking on an adult, child, …
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Public Act 22-82 added training and education related to domestic violence as a requirement for each state agency. The Connecticut Commission on Human Rights and Opportunities (CHRO) has put …
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This session explores the impact of presence and preparation to facilitate effective meetings. Supervisors will address specific approaches to written and verbal communications that can increase efficiency and effectiveness …
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Do people come to you to solve their problems? It’s likely you’re well respected. Have you ever wondered how you might use those conversations to empower your staff to …
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What you tell yourself matters. Our confidence levels have a direct correlation to the words we choose to use. When we use words that relay optimism, ability, and strength, …
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Sexual Harassment is illegal and is prohibited by the Connecticut Discriminatory Employment Practices Act (Section 46a-60(a)(8) of the Connecticut General Statutes) and Title VII of The Civil Rights Act of …
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What would you do if you knew you could not fail? Whether your answer comes to you quickly or it’s something you give a lot of thought to, chances are …
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Need a summary of multiple training topics in a concise presentation? This is the one. Participants will gather in-person to watch a one-hour SkillPath video that summarizes multiple success …
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During the 1999 Legislative Session, Public Act 99-180, An Act Concerning Diversity Training for State Employees was passed. The act requires “each state agency that employs one or more …
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