Heartsaver® First Aid

Heartsaver® First Aid, an American Heart Association training class, is a video-based and instructor-led course that teaches participants critical skills to respond to and manage an emergency in the first …

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Workplace Spanish for Beginners 2025

  Communicating with our customers/constituents is our top priority but when you don’t speak the same language, critical information may be lost. This series of classes will introduce staff to …

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Modern Telephone Skills

  Telephones may have changed over the years but the service we expect to receive when we make a call has not. In fact, we may have higher expectations (and …

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Heartsaver® CPR/AED

Cardiopulmonary Resuscitation / Automated External Defibrillators Heartsaver CPR /AED is a classroom, video-based, instructor-led course that teaches adult, child and infant CPR and AED use, as well as how to …

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2025 Presentation Skills Series

Workshops 1, 2, and 3 Many positions in our organization involve staff members making formal and informal presentations to colleagues, the public, or legislators.  The best way to fine-tune your …

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Understanding Domestic Violence

  Public Act 22-82 added training and education related to domestic violence as a requirement for each state agency. The Connecticut Commission on Human Rights and Opportunities (CHRO) has put …

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Communicate to Drive Action (for Supervisors)

  This session explores the impact of presence and preparation to facilitate effective meetings. Supervisors will address specific approaches to written and verbal communications that can increase efficiency and effectiveness …

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Leading Empowering Conversations

  Do people come to you to solve their problems? It’s likely you’re well respected. Have you ever wondered how you might use those conversations to empower your staff to …

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Sexual Harassment Prevention

Sexual Harassment is illegal and is prohibited by the Connecticut Discriminatory Employment Practices Act (Section 46a-60(a)(8) of the Connecticut General Statutes) and Title VII of The Civil Rights Act of …

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Transitioning to Supervisor

  Need a summary of multiple training topics in a concise presentation? This is the one. Participants will gather in-person to watch a one-hour SkillPath video that summarizes multiple success …

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Diversity Awareness Training

  During the 1999 Legislative Session, Public Act 99-180, An Act Concerning Diversity Training for State Employees was passed. The act requires “each state agency that employs one or more …

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