The Charter Oak Certificate for Professional Excellence (Tracker )

Ideal for: support staff, new hires, sessional employees, staff looking to get started in training, etc.

Focus: The focus of this certificate is to enhance the critical skills necessary for CGA professionals. The primary focus of this certificate is in the professional development skill set.

Active Participation in:


The Prudence Crandall Certificate for Personal Development (Tracker

Ideal for: individuals at all levels looking to grow and expand their personal development and communication skills.

Focus: The focus of this certificate is personal growth. You have the opportunity to choose from a variety of classes in the personal development and communication skill sets, as well as one from the leadership set, that best meets your individual need for personal improvement.

Active Participation in:

1 Class

Leadership

3 Classes

Communication


The Gilded Dome Certificate for Capitol Enrichment (Tracker

Ideal for: Committee Clerks, Legislative Aides, individuals looking for a sample of classes across a wide range of the Skill Sets.

Focus: The most well rounded of the certificate programs, the focus of this certificate is exposure and application of the classes that are most pertinent to your individual growth, development and productivity across five of the six skill sets.

Active Participation in:


The 8-Pointed Star Communicator Certificate  (Tracker

Ideal for: individuals at all levels who want to prioritize their communication effectiveness and, ultimately, their capacity to lead themselves and others.

Focus: Every individual’s effectiveness hinges on their ability to communicate.  This certificate places a heavy focus on developing those skills and the impact they have on your personal development.

Active Participation in:

5 Classes

Communication


The Eagle Certificate for Presentation Skills (Tracker

Ideal for: beginners looking for a safe environment to learn and practice public speaking or experienced speakers who want to brush up on their skills.

Focus: The focus of this certificate is solely on the techniques and practices of public speaking.

Active Participation in: The Presentation Skills Series (Three consecutive classes culminating in a presentation.)

3 Presentation Classes

Communication


The Fundamental Orders Certificate for Management Development (Tracker

Ideal for: individuals who supervise others or those looking to make a transition to a supervisory role.

Focus: Supervisors play a critical role in executing certain human resources functions. The concentration of this certificate is on providing knowledge in that area and answering questions that will help supervisors to manage their teams fairly and consistently.

Active Participation in:

1 Class

Communication

1 Class

Leadership

5 Classes

Management


The Nathan Hale Certificate for Leadership Development (Tracker

Ideal for: both formal and informal leaders.

Focus: This certificate places a heavy concentration on demonstrating leadership skills regardless of your title or position.

Active Participation in:

1 Class

Communication

5 Classes

Leadership

1 Class

Management

1 Discussion

Hot Topic


The Genius of Connecticut Certificate for Leadership Mastery (Tracker

Ideal for: individuals who have already completed the Leadership Development Certificate.

Focus: This advanced level leadership certificate helps transition the leader from learning to leading. Participants brush up on their skills in several skill sets and then actively initiate a process for feedback and lead a discussion relevant to one of the six skill sets.

Active Participation in: 360 Degree Assessment Tool

1 Class

Management

1 Class

Leadership

1 Class

Communication

1 Class

Personal Development

2 Discussions

Hot Topic

1 Lead

Hot Topic

The Spirit of Victory Certificate for Spanish Beginners (Tracker

Ideal for: Staff members who regularly interact with Spanish speaking public/constituents and plan to practice/complete assignments in between classes each week.

Focus: This series prepares participants to actively communicate in Spanish in the workplace.

Active Participation in: All six classes and assignments each week.

The Statue of Growth Certificate for Supervisory Excellence (Tracker )

Ideal for: current supervisors looking to expand their knowledge and enhance their confidence when supervising others.

Focus: This certificate places an emphasis on the skill sand knowledge it requires to successfully supervise others.

Active Participation in: 

1 Class

Leadership

1 Class

Management

6 Classes

Supervisory


 Division of Classes Across Skill Sets

Below is a sample of classes offered by L&D. Topics change as needs develop.

 

Leadership

 

  • The Anatomy of Trust
  • The Basic Principles
  • Developing Your Influence from Anywhere in the Organization
  • Exploring Team Dynamics
  • Leading Empowering Conversations
  • Mindful Leadership
  • Supporting Motivation and Engagement in the Workplace
  • Values-Based Leadership

Management

 

  • Conducting Performance Appraisals: Best Practices for Lasting Success
  • Correcting Performance Problems
  • Creating Powerful Workplace Goals Together
  • Interviewing Skills: Hiring the Right Candidate
  • Managing Up: Working In Alignment with Your Supervisor
  • Sticky Training: Teaching Adults in The Workplace So The Learning Sticks!
  • To Supervise or Not to Supervise
  • Thoughtful Delegation
  • Transitioning to Supervisor

Communication

 

  • Conflict Management
  • Confidently Worded
  • Creating A Culture of Positive Accountability
  • Critical Thinking: Breaking Out of the Box
  • Enhancing Communication with DiSC
  • Listening Skills
  • Multigenerational Competency in the Workplace
  • Negotiating Skills
  • The Power of Curiosity
  • Techniques For Effective Messaging

Personal Development

 

  • “Feedback” is not a Dirty Word
  • Finding Balance When Your Schedule Doesn’t Allow It
  • Growth Mindset
  • Managing Your Career
  • Navigating Change and Building Resilience 
  • Receiving & Delivering Feedback
  • Strengths Finder 2.0
  • Unlocking Your Energy
  • Workplace Happiness: A Critical Success Factor
  • You Cannot Fail: Creating & Mastering Your Personal Goals

Professional Development

  • Getting Unstuck: Finding Options When Your Professional Path Feels Stalled
  • Interviewing Skills: Get That Job!
  • Meeting Constituents’ Needs
  • Modern Telephone Skills
  • Networking in Our New World
  • Personal Productivity
  • Providing Customer Service to Constituents with Mental Health Concerns
  • Time Mastery Habits for Success
  • Urgent and Important: Where to Start When Everything is A Priority
  • Winning Resumes: Write It So They Read It!
  • Writing for the Legislative Audience
  • Working Genius Assessment and Debrief

Specialized Skills

 

  • Committees 101
  • CT State Library Tour
  • Freedom of Information Act
  • JF Report Writing
  • Learning Partner Program: Information Session
  • Legislative Basics
  • The Legislative Budget Process
  • Parliamentary Procedure
  • Reasonable Accommodations for Members of the Public Who Have a Disability 
  • The Regulation Adoption Process
  • The Role of the Auditors of Public Accounts
  • Upping Your Research Game: How to Research Like a Librarian
  • Why Ethics Matter

 



Supervisory Skills

 

  • Communicating to Drive Action
  • Legally Managing Leaves
  • Management Mini: How to Give Effective Feedback
  • Real World Employee Issues: The Changing Landscape of Employee Issues and The Law
  • Supervising in A World with Increased Mental Illness

 


*Bolded courses are not facilitated by Molly McAllister.